Sectors

Utility

The future of the Utilities world is offering a new generation of services that ensure flexibility in the receipt of bills and in the execution of transactions through multiple channels and payment methods in different times and contexts.

Scenario

Services of Electronic Bill Payment and Presentment (EBPP) have transformed. Multichannel payment management is a prerequisite for increasing customer satisfaction and loyalty by reducing the collection costs.
It is critical that the whole process is easy and intuitive, providing contextual billing information that goes beyond the amount due, along with a timely and informed prompt notification service.

These solutions offer new ways to reach users. What was a back-end transaction turns into a real discriminating choice of a Utility that offers solutions for:

Scheduling recurring payments or one-time payments

Managing your own registration and payment methods via wallet

Viewing payment history or receiving notifications

The evolution of EBPP services aims to eliminate data fragmentation through a single integrated platform which streamlines the management of invoices and payment processes, offering a seamless user experience.

Solution

The N&TS GROUP solution streamlines the process of paying bills, even and especially when clients have a habit of using different channels simultaneously. What we offer is a service which makes it possible to manage them from a single hub, simplifying treasury operations and providing a comprehensive and consolidated view of all transactions from all channels.

Advantages

Simple and global payment gateway
Rapid expansion of online and mobile channels.

Superior payment experience
Real-time customer need satisfaction regardless of channel.

Innovation and time to market improvement
Accelerate innovations and reduce time to market to meet and exceed company expectations.

Flexibility, scalability, and modularity 
Flexibility and agile integration through open APIs, robust product logic, scalability, and modularity in response to the needs of the sector.

Full control of the payment solution
Independence in financial relations and customer loyalty initiatives.

Security  
Full compliance with  standards security and GDPR for data protection throughout the payment process.

Supplementary services

  • Multi-acquiring and dynamic routing
    The solution which makes it possible to define the routing of each individual transaction to the best acquirer, reducing commissions, increasing conversions, and ensuring fallback in case of unavailability of a financial partner. Different routing criteria are available, applicable in real time: card bin, payment instruments, membership schemes, geographical parameters, terminal ranges, amounts, and other statistical criteria.
  • Private and scheme tokenization
    It is the solution which reduces fraud and data breach risk by replacing card numbers with a digital token, simplifying the payment user experience and increasing the conversion rate. 
  • Wallet
    It is the fast and effective payment securities registration tool, which makes the management of one click payments, preferred methods and fallback strategies possible. 
  • Commission calculation
    The backoffice solution which makes it possible to predict the amount of fees, check the acquirer calculations, and evaluate set routing rules.
  • Fraud prevention
    The advanced real time fraud prevention solution is customizable based on customer needs, thanks to Machine Learning and AI.
  • Reporting & Analytics
    Reporting to analyse statistics, profile customers, and monitor performance, KPI, and user experience. A useful tool for companies, to refine applied solutions, improve the quality of services offered, and determine what factors affect market trends.

Solution overview

Security and certifications

There is no innovation without security. N&TS GROUP has chosen to guarantee it at 360 degrees.

Data protection for clients and their users is at the heart of N&TS GROUP’s research and development systems. With this in mind, the certifications obtained in various fields are the most important guarantee of reliability, safety and compliance with global standards. This constant commitment has allowed N&TS GROUP to become protagonists in the digital revolution and to emerge in the markets of reference.

Request a presentation

If you’d like more information, don’t hesitate to contact us. It will be our pleasure to offer you the best solution tailored to your needs.