Salone in a nutshell: Bancaforte interviews Elena Cossio, N&TS GROUP CEO, during the last day of the Salone dei Pagamenti. Cossio explains how the payment phase has become a determining element of the customer experience and a lever that can allow you to add value to the relationship with the customer.
The full interview is available here.
Interview: Il pagamento? Uno snodo chiave nella customer experience